True Marketing Story: The sorry tale of the bright red website

I am always amazed when people struggle – sometimes for months or even years – to make money when they are starting their online business.

Now understand, I'm not saying I was all that great. In fact … just the opposite.

When I look back at my first years in business, I am shocked how little I had going for me.

In fact, I had so little idea of how to run a business … that I had a bright neon red website. With yellow lettering. Really. If you were asleep before you came to my website, you weren't as soon as you landed on it.

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Yet I was making money. Almost in spite of myself:

  • I actually sold products.
  • I actually had clients.
  • I ran successful coaching groups.

And looking back, I am convinced there are three crucial reasons I was able to make money almost from day one:

Key #1:  The Quality of Your Questions

The first key … and this sounds too simple, but bear with me … was I was fascinated with starting my own business.

And because of that … I figured stuff out. Instead of asking, "How do I get started?" I asked, "Hmmm … I wonder if I could do that?"

"I wonder if I could use that toy microphone that came with my iMac to record a little audio program. (Even though I had never done that before). I wonder if I could burn that to a CD? And I wonder if I could duplicate 40 of them and take them to the 2-day live event I am going to, and give them away for free, to publicize my first paid teleseminar?"

(Even though I had never done it before).

I didn't know how to do any of this. But because I didn't play helpless, because I said, "You know … I bet that would work!" And I was willing to back up that feeling with determined action … It did.

I didn't have a clue how to sell a live teleseminar. But the 11 people who paid to attend my very first one because of those CDs didn't know that.

Make sure you are asking questions that actually move you ahead. Instead of just giving you more data to work through.
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Key #2:  Screw the Prerequisites

The second thing (and this is one I see EVERYWHERE. Even with experienced business owners!) is I never thought I had to have one thing done before I could do something I really wanted to.

This usually takes the form of the statement:

I would love to move ahead in my business. But I really need to do  ________  before I can do  _________.

  • I need to update my blog before I can launch my coaching program.
  • I need to set up my Facebook Fan page before I can do my telesummit.
  • I need to write an ebook before I book speaking gigs.

The problem is:  This list never ends. 

And there is always something new to learn before you can be successful.  I see people get caught up for years in this "Cycle of Prerequisites."

A lot of folks blame marketers for "telling me I need something else before I can be successful." Stop blaming the marketers. That is what marketers do.

Start putting the responsibility where it belongs:  In the mirror.

One of the biggest mistakes you can make is believing you need:

  • A signature talk
  • A great product
  • A cool website
  • A killer opt-in freebie
  • That new killer guru marketing course

Before you can make money.  And don't get me wrong — all these things do help you make more money. But there is no rule that says you can't accept that speaking gig invite while you are developing your signature speech.

There is no rule that says you can't start building your list WHILE you are taking that guru list-building course.

You really can walk and chew gum at the same time. In fact, learning to do this is crucial to having a successful business.
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Key #3:  Focus on Specifics. Focus on Results.

As clueless as I was, I really did have something huge going for me. Make that several things:

  • I was promoting something I was excited about.
  • That I KNEW would make peoples' lives better (in my case, more profitable).
  • And I knew specifically how it would make their lives better.
  • That I could articulate this difference clearly, so that they would say, "Yep, I need that!"
  • That I was willing to be insufferable if need be to get that message across.

Even if I had to do things I had never done it before. Even if it took me way out of my comfort zone.

I had no concise statement of what I do.  No signature speech.  No powerful brand. And a teeeeeny-weeenie list. But I made money.

Because what really sells is: KNOWING what you do improves the lives of others. Describing in specific, quantifiable verifiable terms how that shows up. In language your prospects understand at a gut level.

And "get" so clearly it was almost as if they had written it themselves.

Including specific, verifiable, quantifiable (not vague) payoffs. And getting in front of as many people that really want those results as you possibly can. And letting them know in as many ways as you can.

Even a bright red website.

Because the big take away is: You don't have to have all your ducks in a row before you make money. In fact trying to put your ducks in a row first is almost a guarantee of continued struggle.

A famous sports coach once said, "Luck is where opportunity meets preparation." Just be careful not to get your head so far into the preparation that you miss the opportunity when it bites you on the you-know-what.

15 Responses to True Marketing Story: The sorry tale of the bright red website
  1. Beverly A. Najt
    June 25, 2011 | 7:49 am

    Thanks! I enjoyed the article! You made some very good points!

  2. Ali R. Rodriguez
    June 25, 2011 | 7:59 am

    This is just brilliant, Rob, and so are you.  And what a freaking red website…and yet….when you're HOT …. you're HOT,  just 'cause you knew where you were going, no matter the "how".

    • Rob
      June 25, 2011 | 11:19 am

      Thanks Ali!

      Yep, I think if you are really clear, not just on what you are offering, but the specific value that presents to your prospects, they get it. And they respond. Even if you gum it up with a really red website.

  3. Felicia J Slattery
    June 25, 2011 | 8:08 am

    Hi Rob-

    Well done for you! (and the red site wasn't THAT bad!)

    I was the same way. I made money before I had my own Signature Speech, and I'm the one who created the concept! LOL As you said, all those marketing pieces work and work well, but they are certainly not required before you can make money.

    Just like you I just hacked around, trying to see what worked and I made money. I think it's because we believed then and now in the quality of the content we bring to the marktplace and know there are people who need what we have/know and can do.

    In my experience the prerequisites really come from the person not being confident in what s/he has to offer, so they invent other things to get done "first." And there's the fear that "what if I have everything done and still nobody buys?" That's why it's easy to keep postponing, learning & not implementing the money-making part of business.
    Great insights! And even though the red site was ok, this one is much improved!

    Warmly,
    Felicia Slattery

    • Rob
      June 25, 2011 | 11:26 am

      Thanks Felicia … interesting alot of folks said the red website wasn’t that bad.

      But its a bit different when you see it full screen!

      You’re also correct, about people “inventing” new things they feel they have to do before they can get their stuff out there. Almost like they are saying, “If I do one more thing, then I can be sure I will have a hit!” The paradox is, the only way to insure you have a hit is to get stuff out there. Time after time. And I think all of us have experienced the pain of something not working as well as we wanted it to.

      But the best way to avoid that pain, is to just get stuff out there. And learn what works from the actual response of your market.

  4. Jocelyne
    June 25, 2011 | 8:08 am

    Love it! Reminds me to get out of my head and into action.
    Feels good to kick your own arse! ;)

  5. Nicki Mclusky
    June 25, 2011 | 8:18 am

    Hi, Rob,

    I'm not laughing at your red website.  In fact, I understand.  I LOVE RED.  You probably wanted to standd out.  Only trouble was that in doing so this way, it was a bit hard to read the print.  But hey…I give you big credit for standing out and getting clients anyway.

    I really appreciated this post.  Thank you!

    Nicki

    • Rob
      June 25, 2011 | 11:27 am

      Yes, that is the comment I received a few times … that the red website was hard to read.

      One woman on a coaching forum even said it gave her a headache!

  6. Karen White
    June 25, 2011 | 10:23 am

    This is good to know! I'm stuck precisely at the "I don't have a free download report" point, so I haven't submitted my articles to EzineArticles.com yet. For some reason I can't think of anything to write about that wouldn't be too technical for my audience.

    However, I DO need to create a "landing page" to convince people to subscribe to my newsletter before I submit any of my articles to any on-line magazine.

    Thanks!

  7. Georgia Adamson
    June 25, 2011 | 10:47 am

    I've 3/4 of the way through an entrepreneurial teleclass series, and some of the points in your post really reinforce points the presenters have made that have hit home for me, including (a)  not needing to get my ducks all lined up before I try to move forward and (b) knowing specifically how what I do can make peoples' lives better.

    Thanks for sharing these thoughts.

  8. Christine Loff
    June 25, 2011 | 5:56 pm

    This is such *excellent* advice! Thanks for posting. I think this might be the number one thing that keeps people from moving ahead in their business. You can spin your wheels forever and not get anywhere. As Meg Ruffman says, "How hard can it be?"

  9. Donna Kozik
    June 26, 2011 | 10:46 am

    Great stuff, per usual, Rob! I especially like the part about getting over the need for "pre-requisites." I see this all the time when people are looking to write their book and get serious on their business. Many times these peeps are in need of cash–fast!

    So I keep asking and encouraging them, "What's the fastest way to the cash?" to try to leap over those mental blocks.

    (And yes, I'll admit it — I also didn't write my book until almost a year into having a six-fig business!) 

    • Rob
      June 26, 2011 | 12:01 pm

      Thanks Donna!

      Yep, I am sure you get this all the time because of all the anxiety people having about writing their books. It seems like the more scared people are to do something, the more obstacles and steps they put in their own way.

      Which is a shame, because sometimes, once they finally jump in, they find amazing success. That they really didn’t need all those steps to achieve.

  10. Arla
    June 28, 2011 | 3:39 pm

    Thanks for giving of yourself, Rob. I like red, and it did wake them up. The cow? Not so much but it is quirky and catchy.

  11. Kathy Atkinson
    June 28, 2011 | 5:47 pm

    Great information Rob to get unstuck and get moving forward. No excuses!

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